Declare withdrawal

You can declare your withdrawal online here — as a guest too, no account needed. We accept every declaration and confirm its receipt by e-mail, with date and time. The seller then reviews whether the withdrawal applies.

The withdrawal period is 14 days. Read the withdrawal policy

This form is the model withdrawal form in electronic shape (Annex I(B) of Directive 2011/83/EU). Required fields are marked with *.

Order number

Optional — you will find it in your order confirmation.

First name *

Last name *

Email *

The confirmation of receipt for your withdrawal goes to this address.

Address

Optional — helps the seller match your declaration and handle the refund.

Ordered / received on

Goods or services concerned *

Required if you do not give an order number.

Reason

Voluntary — you do not have to give a reason for your withdrawal.

I have read the Privacy Policy and accept it. *

Security check *

Your declaration is never turned away: it is recorded, confirmed as received and forwarded to the seller — even if the order number does not match or the period has passed. The legal assessment is the seller's.

Declare withdrawal

Right of withdrawal

Right of Withdrawal (Goods)

Right of Withdrawal (Services)

Right of Withdrawal (Digital Content)